Рубрика: Вакансии

В твои обязанности будет входить:
Прием входящих звонков; Консультирование и решение вопросов Клиентов; Решение нетривиальных ситуаций в обслуживании; Сохранение Клиентов в компании и формирование позитивного настроения.
Мы ждём тебя в команде, если ты:
Имеешь опыт работы в клиентском сервисе не менее 3 месяцев; Умеешь работать с ПК; Любишь общаться с людьми и тебе это нравится; Готов работать в команде; Нацелен на результат; Желаешь расти и развиваться вместе с нами!
Опыт работы с претензиями, в call-центрах или продажах будет отличным преимуществом для тебя! Технические требования к удаленному рабочему месту:
Наличие ПК или ноутбука Гарнитура — микрофон и наушники Оперативная память – более 2 Гб Высокоскоростной проводной интернет.
Мы предлагаем тебе:
Корпоративное обучение, постоянное развитие и возможность карьерного роста; Своевременная выплата зарплаты в соответствии с ТК РФ; Ввод в должность (обучение и наставничество); Работать из дома; Сменный график работы;
Мы верим, что профессионалами не рождаются, ими становятся!

Kodland a revolutionary online programming school for children is looking for a Branch Manager who will join our remote international team and work closely with CEO, HR, marketing and management team to build a successful branch within the UK market. Over the past year we have grown 15 times and our further goals are even much more ambitious. We make the learning process fun and engaging for children and grant security for their parents. We keep up growing with no limitations, but a freedom to express and implement innovative ideas that bring EdTech to a new level. About The Role We want to find a passionate and innovative Branch Manager to develop the UK market for whom efficiency and people aspect are in the balance for the best results. What You’ll Be Doing
Act as the branch’s leading representative which will involve representing and furthering the branch’s aims and policies in the local market; Drive strategic review of business plan for the UK branch; Work closely with CEO to grow the local business and monitor performance. Provide timely, complete and accurate reporting to the CEO as required; Lead and direct the tactical marketing support service required in the region, ensuring the marketing budget is effectively deployed; Manage local branch team responsible for regulatory affairs, communications, complaints and legal affairs; Manage team performance, agreeing on clear goals and targets, reviewing performance formally and informally, giving feedback, course correction, motivation and enabling recognition; Manage local relationships with governments and regulators as required; Quantify risks and define monthly management risk indicators to track.
What You’ll Need
Previous experience as a country manager, responsible for growing the local business or Proven experience in building out commercial organizations in Europe; Remote team leadership experience; Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization; Excellent time management and organizational skills; Fluent in verbal and written English.
Nice To Have
Worked in a managerial role in a high growth company; Strong network in the local market you are operating in.
What we offer
Multicultural & dynamic environment in fast growing company that makes IT learning for children interesting and useful all over the world! One-of-a-kind company culture — a mixture of open mindset, high dedication, striving for success and team spirit; Professional team that is committed and stands for highest standards of performance within the industry; Our values: Commitment, Integrity and Progress – are vivid in day-to-day company activities; Customer oriented culture with a high respect to both internal and external customers; Competitive salary and bonus system based on KPIs; Remote work and flexible working hours; Discounts for ALL our programs to your children; Career growth.